Plans & pricing

Choose how you’ll use Spryng.

Collect stories, run a workshop or build a research practice.

Plans

Find your fit

Free, subscription and one-time options.

Subscriptions only

USD · Taxes extra

New accounts need a work or organization email. Sensemaking Studio accepts any address.

Free collectors

Prompter

Free

Collect stories with ready-made Plaza collectors.

  • Ready-made Plaza collectors
  • 100 stories per month
  • No card needed for the free plan

Unmetered stories: $19.63/month

All features & terms
  • collectors from the Plaza
  • 100 stories a month
  • unmetered stories add-on at $19.63/month
  • generous media storage under fair use

Free Prompter lets you add collectors from the Plaza, with 100 stories a month across all of them. The unmetered stories add-on is $19.63/month. Generous media storage is subject to fair use. Talk with us for large or long-running studies. Finished collector designs appear in the Plaza when they are published.

Free Prompter collects no card. The unmetered add-on is $19.63/month.

Comes with the book

Sensemaking Studio

Free for one year

Learn the full process with a small group.

  • 1 facilitator · up to 10 participants
  • 600 stories/year · 50/month
  • 1 adaptable instrument · 1 Room
All features & terms
  • 1 facilitator, up to 10 participants
  • 600 stories a year, metered at 50 a month
  • one bounded instrument to adapt
  • 1 collection, 1 collector link
  • 1 room
  • Story Packs for dialogue
  • reminders and follow-up actions

Free for 365 days with proof of book purchase. When it ends, you have 30 days of read-only access to export your data. Buy the ebook or the print (softcover) edition of Designing Sensemaking Studies (Palgrave Macmillan, 2026), then send us your order confirmation. Either edition counts. Reading a library copy? Library readers receive 90 days. Use the Activate with your book button, or email support@spryng.io. Studio collects no card and does not convert to a paid plan on its own. When the year lapses or your work expands, an Event Pass covers a live workshop, or move to Inquiry ($59 a month) or Praxis ($129/mo billed annually, $1,548/yr). Your instrument, rooms, and stories carry over.

Studio collects no card and does not convert to a paid plan on its own.

For a conference, workshop or retreat

Event Pass

$299 one-time

14-day live pass · No subscription

Bring a group together for a live sensemaking event.

  • 1 active Sensor and 3 interactive live Rooms
  • Up to 300 participants · QR entry
  • 60 days of read-only reports
Features, refund & credit

Triads, dyads and Wardley maps included. Upgrade to Praxis within 30 days and receive the full $299 as credit.

A full refund is available on request within 14 days of purchase if the pass has not been activated: no room opened and no participant response. There is no refund after activation. A refund voids the Praxis credit. A pass whose credit has been used cannot be refunded.

Ask many people

Inquiry

$49/mo per sensor billed annually ($588/yr)

Design and run your own research across many people.

  • 1 active Sensor · full designer
  • 20 collections per Sensor
  • ~3,000 responses per collection
All features & terms

Annual: $49/mo per sensor billed annually ($588/yr). Month-to-month: $59/mo per sensor.

  • 1 active sensor included
  • full instrument designer
  • 20 collections per sensor
  • ~3,000 responses per collection
  • dashboards, Story Packs, reporting
  • CSV and story-linked exports
  • Analysis MCP — connect your assistant to study patterns (annual plans)

Priced per active sensor, so the meter matches what you actually run. Add sensors at the same rate; response bundles cover overflow. Past roughly four sensors you are running a practice — look at Praxis.

Optional with annual billing: Spryng Advisory for help with study design, collection, and analysis. Priced separately.

Prices in USD, plus applicable taxes. Annual plans renew each year and monthly plans each month, until cancelled. Cancel anytime in account settings. We remind you 30 days before each annual renewal.

Supported study

Spryng Field Study

$13,545.40 for 12 months

Complete one study with design and facilitation support.

  • Praxis for 6 seats · 12 months
  • Instrument design and collection setup
  • Facilitated session and findings readout
All features & terms

Academic and nonprofit: $11,241.40 (50% off the licence; services not discounted)

  • Praxis for 6 seats for 12 months
  • Instrument Design for one instrument, plus Calibration & Review
  • Kickoff, setup and support for one online collection
  • One facilitated sense-making session
  • One findings readout
  • AI Pattern Synthesis for the year
  • Onboarding tied to Designing Sensemaking Studies
  • Analysis MCP — connect your assistant to study patterns (annual plans)

Phone or paper collection; a second sense-making session; Spryng Care; ongoing Spryng Advisory. Hosting outside the default region is quoted separately.

Quoted and invoiced (PO available). Prices in USD, plus applicable taxes.

Institutional

Research Organization

From $29,087.40/yr, Spryng Care included. Quoted per organisation.

Institutional sensemaking, with the assurance work carried for you.

  • Uncapped Sensors and response capacity
  • 10 admin accounts · 50 GB storage
  • HECVAT, DPA and UK/EU review support
All features & terms

Academic and nonprofit: from $23,987.40/yr (50% off the licence; Spryng Care isn't discounted). Invoice and PO; multi-year terms available.

  • sensors and response capacity uncapped
  • Sensemaking Programs and Report Sites included
  • 10 administrative accounts, 50 GB storage
  • Spryng Care included (not sold separately)
  • HECVAT, DPA, and UK/EU review support
  • custom data residency, priced per deal
  • Analysis MCP — connect your assistant to study patterns (annual plans)

Procurement decides this tier, not capability — it is what you move to when assurance, residency, or a DPA has to be carried by us. Additional administrators, storage, and custom residency are scoped in the same conversation, with renewal escalators capped by contract.

Prices in USD, plus applicable taxes. Renews each year until cancelled. Cancel anytime in account settings. We remind you 30 days before renewal.

Just you

Personal Sensemaking

Free

A private sensemaking practice on your phone.

  • 1 ready-made, read-only instrument
  • Private stories stored on your device
  • Reminders and device export

Instrument editing: $49/yr

All features & terms
  • choose 1 instrument free from the curated library
  • included instrument is read-only
  • stories stay on your device
  • reminders and prompts
  • export from the device

Personal Sensemaking is free with one read-only instrument from the curated library. The instrument-editing add-on for that chosen instrument is $49/yr. This is not a commissioned design service, and it is not a charge for the Personal plan itself. Your reflections never reach our servers, so there is nothing for us to cap, retain, or hand over.

Prices in USD, plus applicable taxes. The instrument-editing add-on renews each year until cancelled. Cancel in your store account settings. We remind you 30 days before renewal.

Private beta

Spryng Context

Give your AI context from real experiences. Free for individuals; team pilots are $96.30 for six weeks.

Explore the beta

Core unit

Sensor

One focused inquiry: a prompt, participant interpretations, dashboard, Story Pack and reports.

Common uses

Customer research, employee listening, evaluation, civic engagement, leadership alignment, learning reviews, and other contexts where lived experience and interpretation matter.

Choosing a plan

Start with your work

Choose for personal reflection, group research, facilitated practice or institutional work.

Why it matters

Size names only mean something next to each other, so they stop describing anything the moment the product moves. A new capability becomes a pack, and more of something becomes a bundle — neither creates a new tier.

Interpreting stories

Layered interpretation

One source story can carry participant, role-based, facilitator, or group interpretation layers.

Boundary

The original participant interpretation remains protected as the first layer. Later interpretations require the right continuity, visibility, and governance settings.

How to choose

Which plan fits your work?

Prices are public wherever the scope is bounded. Research Organization: From $29,087.40/yr, Spryng Care included. Quoted per organisation. Procurement, assurance, residency, and a DPA are what define it, not a bigger feature list.

Use Inquiry when

Research across many people

Fit

You design the instrument and read the results. No facilitation, no rooms. Comfortable up to about four sensors.

Use Praxis when

Ongoing facilitated practice

Fit

Two facilitator seats, scaling up to 10 seats at $39/seat/mo, three active cohorts, 250 pooled participants, and interactive rooms. $129/mo billed annually ($1,548/yr), or $149 monthly.

Use Event Pass when

One conference or workshop

Fit

14-day live license, 3 rooms, up to 300 participants, Wardley maps, triads, and dyads without an ongoing recurring commitment ($299 one-time).

Use Spryng Field Study when

A study with expert support

Fit

Praxis for 6 seats for 12 months, with design and facilitation support from Spryng: one instrument designed, setup support, one facilitated session, and findings readout ($13,545.40 for 12 months; academic and nonprofit $11,241.40).

Where Studio, Personal Sensemaking, and Research Organization sit

Studio is the book's practice account: a complete loop, free for a year to readers of Designing Sensemaking Studies: Research Methods for Understanding Communities (Reinhard and Reddy, Palgrave Macmillan, 2026) (Amazon). Personal Sensemaking is a private practice that never leaves your phone. Choose one protected instrument free. The instrument-editing add-on is $49/yr. Asking other people questions is a change of mode, not growth. Research Organization is where you land when assurance, data residency, or a DPA has to be carried for you.

Meaning and evidence

Keep each pattern tied to the story underneath it.

  • Stories in context. Keep the experience behind each response.
  • Participant-led meaning. People interpret their own experience first.
  • Traceable patterns. Follow findings back to stories and Story Packs.

Assistant connections · Preview

Explore your study with your preferred assistant.

Read permitted stories, examine patterns and follow references back to the evidence. Connections are read-only and use your existing study permissions. Preview access is being enabled as release verification completes.

Included with annual Inquiry and Praxis, Spryng Field Study and Research Organization. Your assistant subscription, local hardware and institution-specific deployment are separate.

How to connect

In your study's Analysis workspace, choose Connect your assistant. Review where results are processed, follow the install instructions, and download a connection setup file. It contains a token placeholder; create your personal token in Spryng and enter it privately in your assistant.

The Spryng readiness check verifies access to Spryng. It does not verify your external model or its processing region. Institution-managed processing remains a pilot. Managed regional AI is not available in this release.

Explore the sample before connecting

Studio users and visitors can explore the public sample without connecting an assistant: choose a filter, inspect a chart and open a supporting story. The sample does not grant access to your own study through MCP.

Try Pattern Spotting

Local model processing does not move your study off Spryng. AI Pattern Synthesis and Spryng Advisory are separate offerings.

Optional expert guidance

Spryng Advisory

Get guidance from the authors of Designing Sensemaking Studies on study design, collection and analysis.

Study design advisory

Frame the study, develop story prompts and signifiers, and prepare for piloting. Instrument design is a fixed-price service at $3,960.

Collection advisory

Plan how to invite participants and support collection in your setting.

Analysis advisory

Work through patterns and their stories, and consider what the findings mean for your study.

Ongoing guidance is an optional annual add-on for annual Inquiry and Praxis plans, billed annually and priced separately. We agree the scope and quote with you before purchase.

Spryng Care remains the product service included with Research Organization.

Research Organization configurations

Configure your institutional plan.

Choose a configuration. Your quote separates included capacity, optional services and usage.

Included institutional baseline

Research Organization core

The published plan already carries the capacity and assurance needed to establish the program. Spryng Care is included. These are not add-ons.

  • sensors and response capacity uncapped
  • Sensemaking Programs and Report Sites included
  • 10 administrative accounts, 50 GB storage
  • Spryng Care included (not sold separately)
  • HECVAT, DPA, and UK/EU review support
  • custom data residency, priced per deal
  • Analysis MCP — connect your assistant to study patterns (annual plans)

Longitudinal Inquiry

Participant Continuity with Journally

Scoped by cohort scale

Dedicated Journally mobile space for multi-week reflection, automated pulse cadences, and longitudinal diary capture over time.

Best for Longitudinal learning, patient journeys, leadership cohorts, and repeated reflection.

  • Dedicated Journally mobile reflection workspace
  • Multi-stage journey flows & automated pulse cadences
  • Participant interpretation sovereignty over time
  • Longitudinal engagement tracking without surveillance

Advanced Analytics

Multi-Perspective Synthesis (Deep Research)

Configured with deployment

Compare evidence across sensors and perspectives, add layered interpretation without overwriting participant meaning, and pursue linked 360 follow-up. Delivered in-house or through delivery partners.

Best for Complex programs, cross-sensor research, and high-stakes interpretation — conducted in-house or co-delivered with partners.

  • Cross-Sensor Jams & structured comparative frames
  • Layered multi-analyst interpretation without overwriting participant meaning
  • Linked 360° multi-perspective follow-up inquiries
  • Compositional (CoDa) pattern analysis. AI Pattern Synthesis is available as an optional add-on.
  • Delivered in-house or co-delivered with partners

Panel Governance

Governed Insider Pools & Recruitment

Configured with deployment

Recruit through governed external sources when needed, then maintain a consented pseudonymous pool for responsible re-contact and follow-up.

Best for Research organizations needing repeat participation, withdrawal-aware continuity, or external recruitment.

  • Consented pseudonymous insider pools
  • External Recruitment Integration (ERI) with zero PII exposure
  • Withdrawal-aware participation & re-contact governance
  • Institutional review board (IRB) and ethical compliance guardrails

These are scoping paths, not pre-bundled contracts. Your proposal separates what is included, what is optional, and what is usage-based so procurement can see exactly what it is approving.

Upgrade credits

  • Event Pass moves to Praxis when you upgrade within 30 days.
  • Unused Spryng Field Study licence time is credited when you move to Research Organization.
  • Unused Praxis time is credited when you move to Research Organization.

One credit per account in its first year. Credits apply after discounts.

The instrument design service is $3,960. Accredited academic institutions and registered nonprofits: 50% off licence fees. Services, including Spryng Care, Spryng Advisory, pilots, and Instrument Design, are not discounted. Eligibility is confirmed before purchase. Academic and nonprofit Praxis is $774/yr.

Explore self-serve capacity and add-ons

Expand your Inquiry or Praxis practice with extra facilitator seats, cohort environments, sensors, participant capacity, or AI pattern synthesis.

Live Events

Conference & Workshop Event Pass

$299 one-time (14-day pass)

A complete 14-day live sensemaking license for conferences, keynotes, offsite retreats, and training workshops.

Details and boundaries

Includes 1 active sensor, 3 interactive live rooms, up to 300 live participants, instant QR participation, Wardley maps, triads, and dyads, plus 60 days of read-only reports. Your $299 Event Pass fee is fully credited toward Praxis if you upgrade within 30 days.

Capacity

Additional Facilitator Seat

$39/seat/mo on Praxis

Add people who configure, facilitate, review, or report on collaborative work. Praxis scales up to 10 facilitator seats.

Details and boundaries

Extra seats stay at $39/seat/mo. Seats do not raise participant or instrument limits. Teams that need 11 or more seats, or organization-wide assurance, use Research Organization.

Capacity

Additional Cohorts Pack (+5 cohorts)

$49/mo annual · $59/mo monthly

Expand your Praxis practice with 5 additional active cohort environments.

Details and boundaries

Allows multiple simultaneous workshop cohorts, client programs, or team inquiries while keeping participant interpretations cleanly partitioned.

Capacity

Additional Sensor or Instrument

Inquiry: $49/mo billed annually ($588/yr), or $59 month-to-month · Praxis: $39/mo

Add another active sensor or instrument to run multiple simultaneous inquiries.

Details and boundaries

Each sensor brings its own collection link, live dashboard, Story Pack, and reporting workspace.

Capacity

Participant Pool Bump (+500 participants)

$39/mo annual · $49/mo monthly

Add 500 pooled participants across all cohorts in your Praxis organization.

Details and boundaries

Shared dynamically across all active cohorts and inquiries in the organization.

Analytics

AI Pattern Synthesis

$99/mo annual · $129/mo monthly

AI Pattern Synthesis (optional add-on). Suggests groupings of stories for your team to review.

Details and boundaries

Suggestions are labelled as AI-generated and sit alongside participants' own interpretations, which are never changed.

Processing

Media Processing Credits

Usage-based or quoted

Transcribe audio stories and process multimedia inputs into text and signifier coordinates.

Details and boundaries

Pay-as-you-go audio transcription and multimodal ingestion credits.

Spryng Advisory

Instrument design service

$3,960

Study design advisory: we design the instrument with you, including context, story prompt, signifiers, and piloting.

Details and boundaries

This is a service, not a software licence. The academic and nonprofit discount does not apply. It begins with a conversation rather than a checkout.

Institutional and government path

Start with a scoped institutional pilot.

Institutional, government, and regulated deployments carry security, privacy, procurement, or legal review before a wider rollout — which is what Research Organization is for. The cleanest first step is a bounded pilot. Pilots from $4,950. That price covers instrument design for one instrument, Calibration & Review, one online collection for a standard 10-week pilot, and one readout session. It does not include phone or paper collection, a second sensemaking session, or hosting outside the default region. The scope is fixed and confirmed in a written quote. Half is due at kickoff and half at readout.

Governmental organizations sit with Research Organization for pricing and governance purposes. Public-sector use may also involve additional requirements, including public records, procurement, accessibility, records retention, security authorization, data classification, or statutory notice obligations.

The output is a Pilot Findings and Deployment Proposal, not a generic quote. It includes what the pilot showed, the security and data protection posture needed for full deployment, and which add-ons should be activated next.

If an organization purchases a self-serve Inquiry or Praxis plan, the Account Owner is responsible for confirming that the intended use is allowed under its applicable laws, participant notice obligations, internal policies, and jurisdiction-specific requirements.

Pricing FAQ

Choose a starting point, understand the costs, and check your requirements.

Starting out

Can I sign up with Gmail or another free email address?

New accounts need a work or organization email. A university, school or nonprofit address is fine. Free addresses like Gmail or Yahoo can't start a new account. Sensemaking Studio is the exception: activate it with your book and any address. If someone invites you to their workspace, any address works there too. Don't have a work email? Talk with us at support@spryng.io.

What is Prompter?

Pick a collector. Prompt stories. See the pattern. Prompter is a free account. Add collectors from the Plaza; together they accept 100 stories a month. The unmetered stories add-on is $19.63/month. Generous media storage is subject to fair use. Talk with us for large or long-running studies. Finished collector designs are listed in the Plaza when they are published.

How do I get Sensemaking Studio free?

Free for 365 days with proof of book purchase. When it ends, you have 30 days of read-only access to export your data. Buy the ebook or the print (softcover) edition of Designing Sensemaking Studies (Palgrave Macmillan, 2026), then send us your order confirmation. Either edition counts. A person on our team reviews each request. Send a receipt on the Activate Studio page, or email support@spryng.io. Studio collects no card and does not convert to a paid plan on its own.

When should we choose Spryng Field Study over Praxis or Research Organization?

Choose Praxis if your team wants to design and facilitate studies independently (2 to 10 facilitator seats). Choose Spryng Field Study if you want Praxis for 6 seats for a year alongside design and facilitation support from Spryng to complete one full sensemaking study from instrument design to readout ($13,545.40; academic and nonprofit $11,241.40). Choose Research Organization if your institution requires uncapped capacity, custom data residency, procurement governance, or Spryng Care.

Teaching with the book?

Instructors use Praxis at the academic rate. Each student gets Studio free for a year with their own copy of the book.

Already running an instrument elsewhere?

Ask us about migrating it.

How do I know which plan I am in?

Start with Prompter to use ready-made collectors from the Plaza for free (100 stories a month). For private, individual reflection, choose Personal Sensemaking. Running one story prompt across many people, each interpreting their own, is Inquiry. Facilitating teams, collaborative groups, or multiple clients with interactive rooms and pooled participants is Praxis. An institution that needs assurance or custom governance carried for it is Research Organization. Studio is the book’s free practice year.

Why are plans named for context rather than size?

Plans reflect individual practice, research, facilitation, or institutional work. Add-ons extend capabilities or capacity without changing your plan.

Is Spryng software or a service?

Spryng is software first. If you want help, we offer orientation and study-design support. Spryng Care is included with Research Organization. It is not sold separately and has no separate price. The instrument design service is $3,960.

Can we upgrade later?

Yes, and moving carries your instruments with you, enforcing the new plan’s caps. Studio to Praxis is only a cap change, so nothing migrates. Personal Sensemaking is intentionally private: wanting to ask other people questions is a change of mode rather than growth, so you would start Inquiry fresh.

Costs and billing

Is there an academic or nonprofit discount?

Accredited academic institutions and registered nonprofits: 50% off licence fees. That covers Inquiry, Praxis (academic Praxis is $774/yr), extra Praxis seats, extra sensors, the Cohorts Pack, the Participant pool, AI Pattern Synthesis, the Research Organization licence, and Research Organization admin seats. Academic and nonprofit: from $23,987.40/yr (50% off the licence; Spryng Care isn't discounted). Services, including Spryng Care, Spryng Advisory, pilots, and Instrument Design, are not discounted. The Event Pass, the Personal instrument-editing add-on, storage, and media credits are not discounted. One discount per order. It does not combine with another coupon or promotion code. Government bodies are not eligible. Eligibility is confirmed before purchase.

Can we pay via invoice, wire transfer, or corporate Purchase Order?

Invoice and purchase order billing is available for annual Inquiry and Praxis plans, and for Research Organization. Multi-year prepaid terms are available, with no annual price increase during the term. Monthly plans are billed monthly.

Can I upgrade from an Event Pass to an ongoing subscription?

Your $299 Event Pass fee is fully credited toward Praxis if you upgrade within 30 days. A full refund is available on request within 14 days of purchase if the pass has not been activated: no room opened and no participant response. There is no refund after activation. A refund voids the Praxis credit. A pass whose credit has been used cannot be refunded.

Need a grant-ready quote?

We provide a fixed-price PDF quote valid for 6 months, and multi-year prepaid terms with no annual price increase during the term.

Can I pause a subscription?

Monthly Inquiry and Praxis can pause for up to 3 months in any 12. Your workspace stays read-only, with export. Annual plans cannot pause.

How do annual renewals work?

Prices are in USD, plus applicable taxes. An annual plan renews each year until cancelled. Cancel anytime in account settings. We remind you 30 days before renewal.

What are add-ons?

Add-ons are scoped parts of the work, not separate plans or open-ended inclusions. They add live collection, continuity, advanced analysis, interpretation layers, shared review, follow-up inquiry, or governance to the right container when the work is ready.

Can I add more Sensors?

Each additional Inquiry Sensor follows your billing cycle: $49/month billed annually ($588/year), or $59/month on month-to-month billing. Additional Praxis Sensors are $39/month.

What happens if I exceed my limits?

You add a bundle — responses on Inquiry, participants on Praxis — or move to the plan that fits. We will not surprise you with hidden overage charges.

Teams and assurance

What is Spryng Care?

Spryng Care is onboarding, helpdesk, quarterly training, and ongoing optimization, with guidance on data-protection setup where needed. It is included and required with Research Organization, with no separate price or standalone purchase.

How is Spryng Advisory different from Spryng Care?

Spryng Advisory helps you apply Designing Sensemaking Studies with guidance from its authors: study design, collection, and analysis. Instrument design is a fixed-price advisory service at $3,960. Ongoing guidance is an optional annual add-on for annual Inquiry and Praxis, billed annually and priced separately by agreed scope. Ask us for a quote. Spryng Care remains the product service included with Research Organization.

Do you offer multi-facilitator seats or institutional team workspaces?

Praxis includes 2 facilitator seats and scales up to 10. Extra seats are $39/seat/mo, the same per-seat price. Teams of 3 to 10 that want to DIY choose Praxis; teams wanting design and facilitation support for one complete study choose Spryng Field Study. Research Organization is for institutions that need assurance, governance, data residency, or procurement documentation.

What security and compliance documentation do you provide?

Research Organization plans include HECVAT and DPA support, UK and EU review support, and custom data residency. The public summary is the security review page. The program is HIPAA-aligned, and a BAA template is available. We share assurance documents during an active procurement review. Your data remains yours, and we do not use it for any other purpose.

Can an enterprise use self-serve plans?

Yes, but the Account Owner is responsible for confirming that the intended use is allowed under applicable laws, participant notice obligations, internal policies, and jurisdiction-specific requirements. Government, regulated, or multi-jurisdictional deployments belong on Research Organization, where that review happens before rollout rather than after.

Are government organizations treated differently?

Yes. Governmental organizations sit with Research Organization for pricing and governance purposes. Public-sector use may involve additional rules, including public records, procurement, accessibility, records retention, security authorization, data classification, statutory notices, or jurisdiction-specific requirements.

Do you support enterprise procurement or security review?

Yes. Research Organization exists for exactly this: it includes a review path for security, privacy, procurement, legal, vendor review, data-processing documentation, audit logging, custom roles, governance configuration, and implementation support. The public summary is the security review page. The program is HIPAA-aligned, and a BAA template is available. HECVAT responses are shared during an active procurement review.

Features and assistants

What is Analysis MCP?

A read-only connection that lets an MCP-compatible assistant ask about studies you can already open in Spryng. Spryng keeps authorization and privacy limits. Included with annual Inquiry, Praxis, Spryng Field Study, and Research Organization. Install the open-source relay from PyPI when your organization has it enabled; setup lives under Analysis → Connect your assistant.

Which plans include assistant connections?

Assistant connections are in preview, with access being enabled as release verification completes. They are included with annual Inquiry and Praxis, Spryng Field Study through annual Praxis, and Research Organization. Monthly Inquiry and Praxis and Event Pass do not include hosted Analysis MCP. Studio users can explore the public sample; Personal Sensemaking remains device-only. The connector download does not grant study access. Your assistant subscription, local hardware and institution-specific deployment are separate.

Does local AI keep all my data on my computer?

Your study and server-side statistics remain on Spryng. With a correctly configured local-only assistant host, model processing happens on your computer. A cloud assistant sends permitted results to its provider. Your assistant controls conversation history. Revoking a connection stops subsequent MCP access; it does not erase results already received. Institution-managed processing is a pilot; managed regional AI is not available in this release.

Are assistant connections the same as AI Pattern Synthesis or Spryng Advisory?

Assistant connections let you use your chosen assistant with read-only access under your existing study permissions. AI Pattern Synthesis remains a separate optional Spryng capability for suggested story groupings. Spryng Advisory provides human guidance on study design, collection and analysis. Spryng Care remains the product service included with Research Organization.

Why not just collect open text in a form and summarize it with a general-purpose AI tool?

A summary reflects the choices of its author or model. In Spryng, each storyteller places their own story on visual scales, so the structure comes from participants rather than from an analyst or a model, and every cluster links back to the original stories. Optional AI features sit alongside this and never replace participants' interpretation.

How is Deep Research sold and delivered? Can our team run it in-house or with a partner?

Deep Research operates as both an institutional software capability and an expert delivery vehicle. Organizations with dedicated in-house research, evaluation, or people analytics teams can license Deep Research directly within Research Organization to conduct multi-perspective synthesis and CoDa simplicial analysis independently. For foundations, non-profits, and agencies seeking external facilitation, cross-silo story jams, or independent third-party evaluation, Deep Research studies are delivered in partnership with external delivery partners.

How do live rooms and collection decks work?

Interactive live rooms and story collection decks enable real-time sensemaking sessions at conferences, offsite retreats, and workshops with instant QR onboarding, live Wardley maps, triads, and dyads. They are included in both the Conference & Workshop Event Pass ($299 one-time) and Praxis subscriptions.

What is Layered Interpretation?

Layered Interpretation lets the same story receive multiple interpretations later, by another role, by a facilitator, or by a sensemaking group. The original participant interpretation remains the protected first layer.

What counts as an active Sensor?

A Sensor is active when it is live for collection or currently being analyzed, reported, or facilitated. Archived Sensors remain available for review but do not count against active allowances unless reopened.

When do I need Insiders or Pseudonymous Panels?

Use Insiders or Pseudonymous Panels when the same person may return, reinterpret their own story, participate in linked follow-up, or remain part of a consented panel over time. Without a continuity model, same-person follow-up should not be promised.

What are Boards and Rooms?

Boards and Rooms give teams a responsible place to review patterns, interpret stories together, turn signals into commitments, and track follow-through without separating action from the story evidence.

What is Journally?

Journally gives participants a personal space for ongoing reflection. It is useful when people need to keep stories over time and selectively share reflections into projects.

What are Pseudonymous Panels?

Pseudonymous Panels are consented insider pools that support continuity, linked follow-up, re-contact, participation history, and withdrawal without exposing identities by default.

Does Spryng use AI?

Spryng's AI-assisted features are transcription, translation and redaction of responses, and the optional AI Pattern Synthesis add-on. Each is optional. An account owner can ask us to turn any of them off for their organization by emailing privacy@spryng.io, and we confirm in writing when it is done. Turning off AI redaction does not turn off rule-based redaction.

Where are security, privacy, and governance references?

Our policies are published in full. Research Organization plans include HECVAT and DPA support, UK and EU review support, and custom data residency. We share assurance documents during an active procurement review. The Trust Center lists what is in the package and how to request it.

Next step

Start with the plan your work needs.

Choose Inquiry for research or Praxis for facilitated teamwork. We can help you decide.