Glossary

Spryng.io helps enable natural sense-making in an organization, surfacing wisdom and actions.

1. Dashboard: It is a central hub for information and activity, and every User starts with default dashboard content (in the form of optional “widgets”) they can customize to their personal preferences.
2. Initiative: a Spryng.io project built around a specific topic or theme about which we want to better understand and make sense. An Initiative includes one or more sensors, collections, and insights.
3. Account Owner: Account Owners are allowed to perform all possible administrative actions for an organization.
4. Manager: A Manager in a Spryng account has edit and share access. Managers can see/edit/share all the initiatives that they are given access to.
5. Client Type: Spryng.io clients represent all types of organizations, from private sector businesses to a variety of government, NGO, and educational institutions. (Gov/non-profit/educational clients are potentially eligible for subscription discounts.): Have a % discount on their subscription.
6. Member: A Member has view only access in general but can be explicitly granted a share access for selected pages by Account Owner or a Manager
7. Sensor: Sensors are the actual instruments with which Collection respondents interact for sharing experiences and meaning (in the form of stories, anecdotes, visual artifacts, etc.). They are generally designed to elicit information relevant to a particular topic and / or segment of people — typically to gain actionable insights around challenges and issues where there are no obvious ways forward or where previous actions have proven inadequate.
8. Story Prompt: the specific invitation for the respondent to share a story about whatever topic/theme the Narrative Sensor is exploring
9. Signifier: A question within a sensor by which a respondent interprets either the experience they have shared or the image or infographic presented to them at the beginning of the sensor . By responding to these questions, the respondent ‘signifies’ the meaning of what they have experienced. Signifiers are clarifying questions used to refine actual meaning and context to a shared experience, a story.
10. User Pool: Pools are large groups of people, like the population of a company or an organization, or a general population of people, who are invited to be part of a general purpose pool.
11. User Panel: A User Panel is a group of people that are selected from a pool that have common characteristics for a specific purpose of responding to a survey, a sensor, or testing the design of a sensor. A Panel is a subset of a user pool that meets specific criteria.
12. Collection: A Spryng Collection is a container to collect responses to a sensor from the population of interest. There are multiple options for how responses are collected.
13. Collector: The platform widget that is configured to invite people to respond and collect their submitted stories and significations.
14. Anonymous collection: Anonymous Collections are open to anyone who happens to access and submit a sensor.
15. Panel Collection: Panel Collections are sent to people of a specific panel or set of panels. (Typically individuals who are knowledgeable in a specific area)
16. Submission: Each entry / response submitted by a respondent
17. Respondent: User (known or anonymous) who responds/submits an entry
18. Finalized Sensor: The outcome of the Pilot and A/B test is the improved and the final version of the sensor that is ready to start collecting data.
19. A/B Testing: A/B testing helps test variations of a questionnaire. In the design phase if designers are not sure about certain questions, variations of the questionnaire may be created. A/B Test is run to help designers resolve which of two questionnaire versions is better.
20. Pilot Testing: Pilot Testing provides the same complete draft questionnaire to representative stakeholders representing all the groups. The purpose is to gain confidence that the questionnaire will generate many diverse experiences.
21. Paper Testing: The purpose of Paper tests is to ensure the questionnaire and components perform as intended. Stakeholders complete a paper version of a questionnaire draft while a designer asks questions about their experiences with some or all components.
22. Analysis: Analysis is the process of finding patterns within the collected sensor data. The patterns are presented to stakeholders with experience in the situation there by focusing on stories that reflect the identified patterns.
23. Matrix: A graph with two axes that allow placement of up to 6 circles representing independent factors or considerations. Each labeled item is placed where it best fits the matrix axes to convey the meaning the respondent holds in the shared story.
24. Triangle: A triangle provides three independent values or meanings related to the participant’s story. All three influence meaning in whatever way the participant chooses.
25. Slider: A type of signifier in which a respondent interprets their experience by placing an indicator between two extreme points on a sliding scale. A slider provides two independent values or meanings related to the participant’s story.
26. MCQ: Multiple Choice Questions are designed to draw out specific details of meaning or sentiment about the experience shared. These are used to clarify factors relevant to the participant’s story.
27. Demographics: This is a set of choices for demographic information about the participant. Demographic questions within a sensor relate to the individual respondent, irrespective of , the experience they shared.
28. Infographic: Visual representation of information or data.
29. Infographic Prompt: Story prompt presented as an image/infographic. An Infographic prompt asks participants to respond with their personal sensemaking about the object. Signification questions link the participants’ responses to the infographic prompt.
30. Inbox: An integrated comment/chat tool within an initiative and a place where you can centrally access notifications and communications.Spryng Inbox is a mix of notification mails and channel-based communication for users within the organization.
31. Stem Questions: Stem questions are designed to elicit stakeholders’ perspectives on the situation as they make sense from their experiences.
32. Survey: Survey answers are individuals’ views and opinions, and sometimes experiences, that are usually generalized using statistical analysis.
33. Live Collection: A collection is Live if it starts accepting responses from the target population of respondents.
34. Archived Collection: a permanent record of a completed collection data set. A collection that has successfully completed collecting responses through a specific duration can be archived.
35. Completed Collection: a set of data to which no further respondent input is possible. A collection that has completed the response collection process and the analysis of the responses are marked as completed collections.
36. Collection: Delete - the permanent deletion of a completed collection data set.
37. Spryng Assist: Spryng Assist’s anonymization service provides a way for the raw experiences and stories of respondents to be edited, or redacted, in a way that does not include any personal details. This service allows you to guarantee the anonymity of the respondents. Spryng Assist also provides language translation services.
38. Spryng Care: Spryng Care is a subscription based service that provides access to Expert coaching sessions, expedited technical assistance and premium content.
39. Pattern Spotting Facilitation: PSF addon helps stakeholders manage and track their sensemaking together during conference sessions with the facilitator.
40. Translation language: The language in which the respondent would view the instruments.
41. Default language: The Default language on Spryng Platform is English
42. Offline Support: the ability to submit responses when the network is unavailable via mobile device via the SpryngIO Mobile app..
43. Public signifier: Signifier provided by the Spryng platform that is ready to use for all spryng accounts.
44. Locked sensor: Sensor can be locked by its owner against any accidental modification by the organization members of the platform.
45. Thinking Partners: A section on the Spryng platform that has details of Advisers/Advisee. (Agency/Client)
46. Clone: When you clone an initiative/questionnaire/ report/agreement/ signifier in Spryng, a copy is created and added to the existing list. And that each version is independent of the other and can be modified.
47. Initiative Template: A Spryng platform-provided pre-created initiative that is ready to use with or without customization.
48. Signifier Widget:
49. Page: Page is a placeholder to view/edit the various widgets from your initiative palette. These widgets can be individually dragged and dropped onto pages.Having widgets added to pages can help the teams stay organized and find content quickly.
50. Folder: Set of Pages can be organized as folders for quick and easy access.
51. Canvas: The canvas is a whiteboard space within an initiative with tools to create, customize, and edit Shapes, Text boxes, Images and Signifiers across multiple canvas pages.
52. Story: A story is a short text/audio/video description shared by a respondent based on his/her experience relevant to the story prompt.
53. Simulation: The simulation is used to produce results in the triangle and slider questions to help stakeholders see what these results could look like.
54. Stem Responses: Responses submitted by the stakeholders for a given Stem Questionnaire
55. Milestones: A Milestone is an intended target response count for a specific demographic. Spryng allows you to track against a particular milestone, through both graphics and notifications.
56. Advanced Visualization: A Spryng addon that helps identify unique patterns in analysis. These visualizations allow you to compare responses to different questions.
57. Story Pack: Story packs are a subset of narrative responses from a single collection chosen for further analysis.They are usually selected based on some interesting patterns observed by the analyst or the stakeholders.
58. Research Team: Authorized group of users within a Spryng account working towards a common goal of solving complex problems.
59. Addon: An addon is a feature or service that is not bundled with the platform subscription and that can be enabled/disabled based on the platform user’s needs.
60. Partial response: The Partial response is a feature of the collector that records keystrokes typed by the participant even when the final submission is different. This would be useful to identify how an individual started working on telling the story and selecting answers to the signifiers.
61. Questions: Questions in Spryng are used to refine actual meaning and context to a shared experience, a story.